FREQUENTLY ASKED QUESTIONS:
Where does Coinlaundrybusinessplan.com sell and ship products?
We sell and ship products within the United States, Canada and over 170 International countries.(P.O. Boxes and Military APO/FPO)
Will I have to pay sales tax?
No.
How can I pay for my purchase?
Coinlaundrybusinessplan.com accepts all major credit cards including Visa, MasterCard, Discover and American Express and Paypal accounts.
For further assistance on how to order, please click on Payment Options.
What are my shipping options?
Priority Mail usually ships within 2 to 5 business days for addresses in the United States - (all international orders usually take 4 to 21 business days); your shipment will arrive after you receive your shipment confirmation email. If you do not provide a valid email address, you will not receive a shipment confirmation e-mail.
Deliveries are made on Monday through Friday (holidays excluded).
When will I receive my order?
All United States orders usually arrive 2 to 5 business days after receiving your shipping confirmation email from our Shipping & Handling Department and International orders usually take between 4 to 21 business days. Priority Shipping is only available within the United States.
Shipping times are estimates and not guarantees. They may be affected by factors over which we have no control, including incorrect delivery addresses, customs delays and Post Office delivery restrictions.
International packages are delivered via The United States Postal Service.
Local Customs and Immigration agencies determine any duties or taxes that may be levied against packages arriving from outside the destination country. These additional fees are the responsibilty of the recipient. We cannot be held responsible for any costs incurred by the purchaser or recipient of orders due to shipment failure or late delivery.
We do not offer shipping insurance and International tracking orders.
How do I know if my order has been shipped?
You will receive an e-mail shipping confirmation after your order has been shipped from our Shipping & Handling Department.
Overnight Shipping?
This service is not available at the moment, but we are defiantly working on having it in the future. Please check with us periodically regarding updates pertaining to overnight shipping.
Where can I ship my order?
Almost anywhere in the United States, Canada and international addresses with the following considerations:
Your shipping address must be verifiable. For your protection, orders can be shipped only to your billing or a verifiable alternate address. If you wish to ship a order to an address other than your billing address, please type it in when you fill out your payment details form.
How do I know if my order has been shipped?
You will receive an e-mail shipping confirmation after your order has been shipped from our Shipping & Handling Department.
Overnight Shipping?
This service is not available at the moment, but we are defiantly working on having it in the future. Please check with us periodically regarding updates pertaining to overnight shipping.
Is it safe to use my credit card over the Internet?
Yes. We use Secure Sockets Layer (SSL) technology to protect the security of your credit card information as it is transmitted to us. Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. This website is 100% secure for online ordering.
Customer Care?
We are working effortlessly to expand our payment options by introducing payment ordering via telephone - with a tele-agent. This is a costly operating expense that will be introduced as the funds become available.
Return Policy: Need to Return your (Paperback Guide and CD)Purchase?
If you are not satisfied with your purchase we will be happy to accept a return for a refund. You can return your purchase for up to 7 days from the purchase date. Products must be in the condition you received them and in the original box and/or packaging. You will only be charged a $10.00 restocking fee for return merchandise.
Return Policy: Downloadable Content (E-Books):
Downloads are not returnable or refundable after purchase.
What is an E-Book?
An E-Book is an electronic, downloadable book that can easily be accessed on a wide range of eReader devices and platforms, like the iPad®, iPhone®, and your home computer.
You are able to download the e-book file immediately after your purchase. It's a cheap, fast and easy way to read.
Will you share or sell my personal information you receive?
Information about our customers is an important part of our business, and we are not in the business of selling your information. Coinlaundrybusinesplan.com will never sell your information to anyone, for business or personal use - This is against our company ethical policies.
Safety & Security Tips - Prevent Online Identity Theft?
We will never e-mail or call a customer and ask that they disclose or verify their credit card, or banking account number. Such information should only be submitted when completing an order by you.
If you are contacted by, or receive an unsolicited e-mail from an unknown entity, and are asked to confirm or provide your personal or banking information, simply disregard the request and report the incident for investigation.
We does not tolerate any form of fraudulent activity and all suspicious actions will be reported to authorities.
If using a public computer or terminal, always make sure you close down all open windows when you complete an online transaction. This will prevent anyone coming after you and viewing any transaction information.
I still have some have some questions?
Lot's of customers do, and we try to answer every one. If Frequently Asked Questions did not help try our Help Center, or Shipping Info, Payment Options or Contact Us.
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